Privacy Policy
1. Who We Are
R3CON Technology LTD is a [insert brief description of your company, e.g., "technology solutions provider"] based in the United Kingdom. We are the Data Controller responsible for your personal data. You can contact us at:
Email: [info@r3con.co.uk]
Address: [3rd Floor, 86-90 Paul Street London, EC2A 4NE]
Phone: [+44 203 475 3374]
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Identity Data: Name, title, date of birth, or other identifiers.
Contact Data: Email address, phone number, postal address.
Technical Data: IP address, browser type, device information, and usage data collected via cookies or similar technologies.
Transaction Data: Details of purchases, payments, or services you have requested from us.
Profile Data: Preferences, feedback, and survey responses.
Marketing Data: Your preferences for receiving marketing communications.
We collect this data when you:
Visit our website (www.r3con.co.uk).
Contact us via email, phone, or forms on our site.
Purchase products or services from us.
Subscribe to newsletters or marketing materials.
Interact with us on social media or other platforms.
3. How We Use Your Data
We process your personal data for the following lawful purposes under GDPR:
To Fulfil a Contract: To provide products or services you have requested (Article 6(1)(b)).
Legitimate Interests: To improve our website, services, and customer experience, or to detect and prevent fraud (Article 6(1)(f)).
Legal Obligations: To comply with applicable laws and regulations (Article 6(1)(c)).
Consent: For marketing communications or non-essential cookies, where you have given explicit consent (Article 6(1)(a)).
4. How We Share Your Data
We may share your personal data with:
Service Providers: Third parties who assist us in operating our website, processing payments, or delivering services (e.g., hosting providers, IT support).
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to you where required).
We ensure that any third parties we share data with comply with GDPR and have appropriate safeguards in place.
5. International Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure it is protected by:
Transferring to countries with an adequacy decision from the UK or EU.
Using Standard Contractual Clauses (SCCs) or other approved mechanisms.
6. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements. For example:
Customer data: [e.g., 6 years after the end of our relationship, per UK tax law].
Website analytics: [e.g., 24 months].
After this period, your data will be securely deleted or anonymized.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data (the "right to be forgotten").
Restriction: Ask us to limit how we process your data.
Portability: Receive your data in a structured, machine-readable format.
Object: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at [insert contact email]. We will respond within one month, though this may be extended for complex requests.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These may include:
Essential Cookies: Necessary for the website to function.
Analytics Cookies: To understand how visitors use our site.
Marketing Cookies: To deliver personalized ads (with your consent).
You can manage your cookie preferences via our [Cookie Settings link] or your browser settings. For more details, see our [Cookie Policy link].
9. Data Security
We implement appropriate technical and organizational measures to protect your data, such as encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Complaints
If you are unhappy with how we handle your data, you can lodge a complaint with us directly at [insert email]. You also have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Phone: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email or a prominent notice on our website.